About
Spectrum Loyalty Solutions is a fully integrated loyalty management firm, offering innovative solutions to customer loyalty and retention challenges. We help our clients build stakeholder allegiance by providing expert knowledge in all areas of loyalty engineering. Whether it be the design of a program specifically suited to your needs, efficiently managing back end operations or simply supplying sound advice on how to increase customer/employee engagement, we provide fully customized solutions.
Our mission is to create brand advocates and provide your organization with the opportunity to reap the rewards of true customer loyalty.
How does one measure loyalty? We believe that the benefits of a sound loyalty program can be seen through:
- Increased sales
- Bigger "share of wallet"
- Repeat customer visits
- Reduced attrition
Spectrum is a Caribbean based firm with a client base that spans the Caribbean, South and Central America.
Spectrum Loyalty Solutions is a subsidiary of the regional outsourced services provider, Prism Services (www.prismco.com). Prism has offices in Barbados, Jamaica, Trinidad, St. Lucia and Antigua.